Privacy Policy

Privacy Policy

At Dynamic CAD Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website.

Updated: (1,27,2025)

1. Information We Collect

We may collect the following information when you visit our website, visit and/or order from Etsy shop, fill out forms, or communicate with us through email or phone calls:

• Personal Information: This includes your name, email address, phone number, order information, and any other details you provide while using our forms or communicating with us.

• Cookies and Tracking Information: Our website uses cookies and similar technologies to enhance your experience, track site usage, and collect analytical data. Cookies may store information such as your preferences and browsing behavior.

• Analytics Information: We may collect anonymized data about your location (country, state, and city), operating system (OS), browser type, and the source that directed you to our website (e.g., search engines, social media links). This information helps us analyze how visitors use our website but does not allow us to identify any specific user.

• Etsy Data: If you contact us or make a purchase through our Etsy page, we may collect additional information provided during that transaction or interaction, such as your shipping address, order details, and any communication exchanged through Etsy. This information helps us process your order, provide customer support, and enhance your experience.

2. How We Use Your Information

The information we collect is used to provide, improve, and personalize your experience with our website and services. Specifically, we use your information for:

• Responding to your inquiries or requests made via forms, email, Etsy, or phone calls.

• Processing and fulfilling orders placed through our Etsy page.

• Providing customer support and improving our communication.

• Sending updates, promotions, or other content related to our services (only with your consent).

• Analyzing website usage through cookies and analytics to enhance website functionality, improve user experience, and optimize our marketing efforts.

• Using information from Etsy to guide and improve your overall experience, including tailoring product offerings and customer support.

3. Cookies and Tracking Technologies

We use cookies to collect information about your browsing activities and preferences. Cookies help us provide a better experience by remembering your preferences and ensuring relevant content is displayed. You can manage cookie settings or disable cookies through your browser settings, though doing so may impact the functionality of the website.

We also use cookies and analytics tools to track general information such as your country, state, and city of access, as well as details about your operating system, browser, and the source from which you visited our site. This information is collected anonymously and does not tie to a specific user. It helps us understand how visitors use our website and improve our services.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or conducting business, such as hosting services, analytics providers, or email marketing platforms. This includes sharing data with our website provider, Google Sites, and its affiliates, who may process your information as part of providing their services. Furthermore, if you purchase products from our Etsy store, you are giving Etsy access to your information. We are able to process some of that information, however we do not control how Etsy controls your information.  These third parties are obligated to keep your information confidential and secure.

5. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee complete security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of receiving promotional emails or communications at any time by following the unsubscribe link in the emails or contacting us directly.

• Control cookie settings by adjusting your browser settings.

If you wish to exercise any of these rights or have any concerns about how we handle your information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Dynamic CAD Solutions

dcadengineering25@gmail.com

(309) 338-6082